Managing Your Subscription
Your FlouState Pro subscription is flexible and easy to manage. Here's everything you need to know about managing your account.
Accessing Your Subscription
Where to Find Settings
- 1Sign in to floustate.com
- 2Click your profile menu (top right)
- 3Select "Manage Subscription"
Pro Tip: You can also access subscription settings directly at floustate.com/settings
Subscription Overview
In your subscription dashboard, you'll see:
Billing Cycle
Monthly or yearly plan status and renewal date
Payment Method
Last 4 digits of your card and expiration
Invoices
Download receipts for expense reports
Quick Actions
Update, pause, or cancel subscription
Common Subscription Actions
Switching Billing Cycles
Want to switch from monthly to yearly (or vice versa)?
- 1. Go to subscription settings
- 2. Click "Change Plan"
- 3. Select your new billing cycle
- 4. Confirm the change
Note: When switching to yearly, you'll be credited for unused time. When switching to monthly, the change takes effect at your next billing date.
Viewing Billing History
Need invoices for accounting or tax purposes?
- • Click "Billing History" in subscription settings
- • View all past payments
- • Download PDF invoices
- • See payment methods used
Updating Billing Information
Card expired or need to change payment details?
Click "Update Payment Method" to securely update your card through Stripe's portal.
Supported: Visa, Mastercard, American Express, Discover, and many debit cards.
Understanding Subscription Status
Active
Your subscription is current and all Pro features are enabled
Payment Required
Payment failed - update your card to maintain Pro access
Scheduled Change
Plan change or cancellation scheduled for next billing date
Cancelled
Subscription ended - using free tier features
If Your Payment Fails
Don't worry! Here's what happens:
- • We'll email you immediately
- • You have 7 days to update payment
- • Pro features remain active during grace period
- • After 7 days, account reverts to free tier
- • Your data is always safe and never deleted
Stripe Customer Portal
For advanced billing management, we provide access to Stripe's customer portal where you can:
- • Update payment methods
- • Change billing address
- • Download tax invoices
- • View complete payment history
- • Manage billing contacts
Access the portal from your subscription settings page.
Billing Security
- • All payment processing handled by Stripe
- • PCI DSS Level 1 certified (highest level)
- • We never see or store your full card number
- • 256-bit SSL encryption for all transactions
Need Help with Billing?
Our support team is happy to help with any subscription questions.
Contact SupportLearn about updating your payment method or canceling.